Faith Ntundi
DevSecOps Engineer
Lead DevSecOps Engineer and AWS Cloud Architect with 10+ years designing, securing, and automating enterprise infrastructure and application delivery in federal environments (CMS, SBA, BIA), including cloud-hosted AI workloads. Experienced supporting federal proposals and technical orals presentations.
Education & Certifications
Bachelor of Science, Biology
James Madison University
Minor in Philosophy • Harrisonburg, VA • May 2014
Professional Certifications
- AWS Certified Solutions Architect – Associate (2020-2023)
- Red Hat® Certified Engineer (RHCE) (2023-2026)
- Red Hat® Certified System Administrator (RHCSA) (2019-2022)
Key Competencies
Professional Experience
Sr. DevOps Engineer
Skyward IT Solutions, LLC — Centers for Medicare & Medicaid Services (CMS)
March 2026 – Present
- •Senior DevOps Engineer supporting 4 workstreams/applications at CMS, including an enterprise generative AI platform, architecting secure AWS infrastructure (EKS, VPC, IAM, KMS) for high-availability AI workloads
- •Designing and enforcing Infrastructure as Code strategies (Terraform, CloudFormation) and CI/CD pipelines with automated security scanning, quality gates, and policy enforcement
- •Embedding DevSecOps principles across the SDLC — SAST/DAST, container scanning, secrets management, and compliance automation in a federally regulated environment
- •Leading Kubernetes/EKS orchestration strategy with Helm chart management and cluster optimization for production AI workloads
- •Build, optimize, and leverage AI agents and automated workflows to increase developer productivity, streamline operations, and accelerate delivery across workstreams
- •Setup and maintain automated testing with modular Jenkins shared library pipelines
- •Leveraged Playwright for UI and API testing across the platform's test suites
- •Leveraged Locust for performance testing to validate scalability of AI workloads
- •Leveraged OWASP ZAP and SonarQube for security scans and code quality analysis
- •Automated artifact and release page generation in Confluence for test results
- •Mentoring engineers and driving automation-first culture, documentation excellence, and self-service developer enablement
Lead DevSecOps Engineer
Skyward IT Solutions, LLC — Small Business Administration (SBA)
September 2022 – March 2026
- •Containerized SBA CAFS application and automated deployment to Amazon EKS using GitHub Actions, Helm, and Helmfiles
- •Partnered with principal engineer James Edmundson to design and implement a Dynatrace observability configuration-as-code pipeline across AWS, Azure, and GCP using Monaco and Terraform, delivering fully automated, drift-free configuration management at scale
- •Engineered a GitHub Actions pipeline that provisions Dynatrace IAM credentials via Terraform, deploys Monaco configurations, and validates with smoke tests — eliminating manual intervention and enabling self-service observability onboarding across cloud tenants
- •Built audience-driven management zones, dashboards, and auto-tagging strategies for Project Managers, DevOps Engineers, RHEL/Windows Admins, and Product Owners, meaningfully reducing mean time to detect and resolve incidents
- •Integrated Dynatrace with Jira to automate incident routing and problem management, reducing alert-to-ticket response time and improving cross-team accountability
- •Automated recurring Operations activities with Ansible playbooks (AAP) and coached 40+ developers on DevOps best practices
- •Designed and iterated on CI/CD pipelines (GitHub Actions, Bamboo) with linting, security scanning, and deployment reporting, refined from leadership and lead developer feedback
- •Built Jira Service Management workflows and automation connecting approved access requests to Ansible playbooks that update the CMDB, improving traceability and consistency of configuration records
- •Migrated Atlassian Data Center Jira, Jira Service Management, and Confluence from RHEL 7 to RHEL 8 with idempotent Ansible playbooks, a validated test path, and rollback process
- •Automated ColdFusion installation and configuration and built/patched OpenSSL from source with Ansible, standardizing dev and test environments and closing vulnerabilities
- •Automated SSL certificate deployment, nginx reverse proxy configuration, SNMP monitoring, and agent deployments (SolarWinds, SentinelOne)
- •Mentored Red Hat system administrators on Ansible and patching automation, standardizing monthly patching across development, test, and production
- •Contributed to disaster recovery readiness by documenting technical steps and the cutover plan between data centers
Sr. Systems Engineer
Skyward IT Solutions, LLC — Small Business Administration (SBA)
July 2020 – September 2022
- •Expanded application performance monitoring across enterprise systems using SolarWinds APM/NPM and Dynatrace to improve visibility and reduce mean time to resolve
- •Implemented GitHub Enterprise to centralize source control and enable secure, collaborative development workflows
- •Provided DevOps training and mentorship to 40+ developers, promoting automation-first practices and CI/CD adoption
- •Automated software deployment and configuration management with Ansible and Terraform
- •Worked with internal teams and vendors to build OS, network device, database, and application performance dashboards and reports
- •Designed documentation standards to ensure consistent, repeatable operational runbooks and knowledge transfer
- •Worked within Agile Scrum framework, participating in sprint planning, backlog grooming, and cross-functional delivery
Linux Security Administrator
Qivliq Federal Group LLC — Bureau of Indian Affairs (BIA)
September 2019 – July 2020
- •Administered Red Hat Enterprise Linux systems with a focus on security monitoring, system hardening, and patch management
- •Configured and maintained Snort intrusion detection sensors for continuous network security monitoring
- •Maintained authentication baselines and enforced STIG compliance across Linux infrastructure
- •Conducted vulnerability assessments and applied security patches to mitigate emerging threats
- •Formed the RHEL 8 BIA STIG baseline; performed vulnerability scanning and remediation with OpenSCAP/scap-security-guide and integrity checking with AIDE
- •Monitored system health and security through Zabbix, OSSEC, Splunk, CounterACT, SolarWinds, and FortiAnalyzer
- •Performed change management through ServiceNow; managed patching with Spacewalk and Red Hat Satellite; maintained LDAP/FreeIPA servers and clients
Red Hat Systems Administrator
Beyond Technologies LLC
July 2015 – September 2019
- •Managed VMware ESXi virtualization infrastructure, provisioning and maintaining virtual machines for enterprise workloads
- •Automated recurring administrative tasks with Ansible playbooks and Bash scripting to reduce manual overhead
- •Maintained Red Hat servers with regular security patching, configuration management, and backup procedures
- •Administered Red Hat Satellite for patch management and configuration deployment across the server fleet
- •Monitored system performance and utilization and generated statistics for operational review and planning
- •Worked with the Operations Team on security audit processes and on developing System Administration Policies and long-range planning